https://helpforum.sky.com/t5/Account-Billing/Credit-for-Cancellation-applied-incorrectly/m-p/5193640#M279790 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4038124">@JK45</a>&nbsp;</P> <P>What date are you billed on each month ?</P> Sun, 18 Jan 2026 22:20:40 GMT caesarome 2026-01-18T22:20:40Z https://helpforum.sky.com/t5/Account-Billing/Credit-for-Cancellation-applied-incorrectly/m-p/5193634#M279789 <P><SPAN>Hello. My Sky contract ended on 9 November, the same day my new broadband went live. The cancellation credit only covers 12–14 November, whereas it should have been applied from 9 November. Please explain how I can obtain a refund for the remaining 6 days, as the bill currently shows credit for just 3 days.</SPAN></P> Sun, 18 Jan 2026 22:09:30 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-for-Cancellation-applied-incorrectly/m-p/5193634#M279789 JK45 2026-01-18T22:09:30Z https://helpforum.sky.com/t5/Account-Billing/Credit-for-Cancellation-applied-incorrectly/m-p/5193640#M279790 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4038124">@JK45</a>&nbsp;</P> <P>What date are you billed on each month ?</P> Sun, 18 Jan 2026 22:20:40 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-for-Cancellation-applied-incorrectly/m-p/5193640#M279790 caesarome 2026-01-18T22:20:40Z https://helpforum.sky.com/t5/Account-Billing/Credit-for-Cancellation-applied-incorrectly/m-p/5193644#M279793 <P>15th of each month</P> Sun, 18 Jan 2026 22:25:16 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-for-Cancellation-applied-incorrectly/m-p/5193644#M279793 JK45 2026-01-18T22:25:16Z https://helpforum.sky.com/t5/Account-Billing/Credit-for-Cancellation-applied-incorrectly/m-p/5193646#M279795 <P>You will have to call or send them a message via social media tomorrow about this.</P> Sun, 18 Jan 2026 22:27:58 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-for-Cancellation-applied-incorrectly/m-p/5193646#M279795 caesarome 2026-01-18T22:27:58Z