topic Re: Sky Promotions phone call / in Account & Billing

Sky Promotions phone call /

Bernie1956 — Sat, 17 Jan 2026 15:39:51 GMT

I have just had a phone call from someone saying they are from sky promotions and say they are giving me a 40% discount.

is this a scam

Re: Sky Promotions phone call /

Daniel0210 — Sat, 17 Jan 2026 15:43:29 GMT

@Bernie1956

Highly likely.

They try to obtain sufficient information to be able to order expensive mobile devices under your name which Sky innocently deliver to you.

The scammers would then recontact you (again claiming to be Sky) saying they have made a mistake and for you to send it to a (non Sky) address. If you did that they then have the device and you have the bill.

They are very cunning. They may send packaging to post the item (to them) or might even send a 'courier' to collect it.

See this link

https://www.sky.com/help/articles/account-takeover

With any calls from 'Sky' (especially unexpected calls) if the caller asks for your previously agreed telephone password to confirm you're the account holder (which I would expect a genuine Sky agent to do) initially give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it'll likely be a scam call.

Re: Sky Promotions phone call /

Bernie1956 — Wed, 21 Jan 2026 11:45:31 GMT

Thanks 👍

Re: Sky Promotions phone call /

JBlain — Tue, 24 Feb 2026 15:58:32 GMT

I just had one this afternoon also. I said 'I don't do this on the phone, send an email to my registered email' and he hung up.