https://helpforum.sky.com/t5/Account-Billing/My-bill/m-p/5192578#M279650 My money for my contract was supposed to go out on the 16.01.2025 at 1pm it said I did not have Internet when I left my house, and had to pay the bill manually to get my Internet back now a extra payment has been sent and I would like this payment back that is showing as "credit" Sat, 17 Jan 2026 00:22:56 GMT PaigeL97 2026-01-17T00:22:56Z https://helpforum.sky.com/t5/Account-Billing/My-bill/m-p/5192578#M279650 My money for my contract was supposed to go out on the 16.01.2025 at 1pm it said I did not have Internet when I left my house, and had to pay the bill manually to get my Internet back now a extra payment has been sent and I would like this payment back that is showing as "credit" Sat, 17 Jan 2026 00:22:56 GMT https://helpforum.sky.com/t5/Account-Billing/My-bill/m-p/5192578#M279650 PaigeL97 2026-01-17T00:22:56Z https://helpforum.sky.com/t5/Account-Billing/My-bill/m-p/5192587#M279654 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4593340">@PaigeL97</a>&nbsp;wrote:<BR />My money for my contract was supposed to go out on the 16.01.2025 at 1pm it said I did not have Internet when I left my house, and had to pay the bill manually to get my Internet back now a extra payment has been sent and I would like this payment back that is showing as "credit"<HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4593340">@PaigeL97</a>&nbsp;</P> <P>Your post isn't very clear and I presume you meant 16.01.<STRONG>2026</STRONG>? Where were you told you had to pay the bill manually?&nbsp;</P> Sat, 17 Jan 2026 03:55:38 GMT https://helpforum.sky.com/t5/Account-Billing/My-bill/m-p/5192587#M279654 Daniel0210 2026-01-17T03:55:38Z