https://helpforum.sky.com/t5/Account-Billing/How-do-i-get-my-credit-back/m-p/5191427#M279538 <P>Hi, I have a £45 credit on my sky broadband account and noticed it says this goes towards future bills, but I cancelled. It's a lot of money - how can i get this back asap? It's been 4 weeks since my contract ended.</P> Thu, 15 Jan 2026 13:03:59 GMT Dianew83 2026-01-15T13:03:59Z https://helpforum.sky.com/t5/Account-Billing/How-do-i-get-my-credit-back/m-p/5191427#M279538 <P>Hi, I have a £45 credit on my sky broadband account and noticed it says this goes towards future bills, but I cancelled. It's a lot of money - how can i get this back asap? It's been 4 weeks since my contract ended.</P> Thu, 15 Jan 2026 13:03:59 GMT https://helpforum.sky.com/t5/Account-Billing/How-do-i-get-my-credit-back/m-p/5191427#M279538 Dianew83 2026-01-15T13:03:59Z https://helpforum.sky.com/t5/Account-Billing/How-do-i-get-my-credit-back/m-p/5191429#M279540 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4591887">@Dianew83</a>&nbsp;</P> <P>We could usually help you via here by escalating your post to Sky about this but this has not been available for a while now so you will have to contact them yourself so the number might be visible at the end of the help flow:</P> <P><BR /><A href="https://www.sky.com/help" target="_blank">https://www.sky.com/help</A></P> <P><BR />You can also contact Sky via social media:</P> <P><BR /><A href="https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295" target="_blank">https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295</A></P> Thu, 15 Jan 2026 13:06:37 GMT https://helpforum.sky.com/t5/Account-Billing/How-do-i-get-my-credit-back/m-p/5191429#M279540 caesarome 2026-01-15T13:06:37Z