https://helpforum.sky.com/t5/Account-Billing/Trying-to-link-netflix-account/m-p/5190001#M279351 <P>I have netflix standard with ads included in my package, I realised that it had linked to an account that wasn't mine, but was the one I was using before. Now they have moved I wanted to set up my own account, which is proving to be impossible! I spoke to Netflix who said they had unlinked the old account so I should be able to use mine, this doesn't seem to work.</P><P>I get no prompts to link when signing in on my sky glass like the internet suggests I should, and Netflix say I need to get an activation link from sky but I can't seem to get in touch with them!</P><P>Please does somebody have a solution to this? I don't want to be paying for a Netflix account when I should be getting it included with my sky account.</P><P>Thanks in advance!</P> Tue, 13 Jan 2026 14:49:11 GMT SamC95 2026-01-13T14:49:11Z https://helpforum.sky.com/t5/Account-Billing/Trying-to-link-netflix-account/m-p/5190001#M279351 <P>I have netflix standard with ads included in my package, I realised that it had linked to an account that wasn't mine, but was the one I was using before. Now they have moved I wanted to set up my own account, which is proving to be impossible! I spoke to Netflix who said they had unlinked the old account so I should be able to use mine, this doesn't seem to work.</P><P>I get no prompts to link when signing in on my sky glass like the internet suggests I should, and Netflix say I need to get an activation link from sky but I can't seem to get in touch with them!</P><P>Please does somebody have a solution to this? I don't want to be paying for a Netflix account when I should be getting it included with my sky account.</P><P>Thanks in advance!</P> Tue, 13 Jan 2026 14:49:11 GMT https://helpforum.sky.com/t5/Account-Billing/Trying-to-link-netflix-account/m-p/5190001#M279351 SamC95 2026-01-13T14:49:11Z