topic Re: Money back for switching to sky in Account & Billing

Money back for switching to sky

andrewrl — Tue, 13 Jan 2026 12:21:24 GMT

I've moved my broadband to sky from talk talk . Sky said they would pay my existing contract to get out of it. How do I claim this from sky?

Re: Money back for switching to sky

PandJ2020 — Tue, 13 Jan 2026 12:24:35 GMT

@andrewrl wrote:
I've moved my broadband to sky from talk talk . Sky said they would pay my existing contract to get out of it. How do I claim this from sky?

See here: https://www.sky.com/help/articles/switching-credit-offer

Note, you have to pay any early termination charges. If your application is accepted then a credit is added to your Sky account.

Re: Money back for switching to sky

caesarome — Tue, 13 Jan 2026 13:41:54 GMT

@andrewrl

@andrewrl wrote:

ISky said they would pay my existing contract to get out of it. How do I claim this from sky?

That isn't how this works so if they told you this they are wrong as you pay whatever you owe to Talk Talk then if you provide some with the relevant documents that will apply credit to your account.

Switching to Sky Broadband? - We’ll credit you up to £200*
Switching to Sky TV? - We’ll credit you up to £100*
Switching to Sky TV & Broadband? - We’ll credit you up to £300*