topic Re: Service restrictions in Account & Billing

Service restrictions

DebbieSc — Tue, 13 Jan 2026 11:03:19 GMT

Trying to purchase a mobile phone and sim but says I have service restrictions to sort out - I have no restrictions and no outstanding balance

Re: Service restrictions

caesarome — Tue, 13 Jan 2026 11:28:37 GMT

@DebbieSc

As you are just telling other customers here all we can suggest is that you call Sky about this.

Re: Service restrictions

DebbieSc — Tue, 13 Jan 2026 11:30:51 GMT

@caesarome @I was wondering if anyone else has had the same issue before I contact them as I don't want to wait I the phone for ages before I get through if it's something I can fix myself

Re: Service restrictions

PandJ2020 — Tue, 13 Jan 2026 11:56:38 GMT

@DebbieSc wrote:
@caesarome @I was wondering if anyone else has had the same issue before I contact them as I don't want to wait I the phone for ages before I get through if it's something I can fix myself

Yes, a few threads on the matter but unfortunately there's no fix you can do yourself...