topic Re: Restrictions in Account & Billing

Restrictions

Mcfarlane30 — Tue, 06 Jan 2026 08:38:57 GMT

I need help to lift my tv steaming restrictions untill the 15th when I get paid

Re: Restrictions

MarkGoldsmith — Tue, 06 Jan 2026 10:15:59 GMT

@Mcfarlane30 wrote:
I need help to lift my tv steaming restrictions untill the 15th when I get paid

Hi @Mcfarlane30 unfortunately if your services have been restricted due to missing a payment, Sky won't reinstate the service until your have paid them what you owe and also resetup up your monthly payment method ( which typically automatically gets removed from your Sky account whe your services get restricted).

Re: Restrictions

mikealanr — Tue, 06 Jan 2026 10:20:50 GMT

Hi @Mcfarlane30

Sky will not reinstate services until missing payments have been made, cleared their account and a new continuous payment method has been applied to your account:

See: https://www.sky.com/help/your-account/account-my-bills-and-payments/difficulty-paying/difficulty-paying-sky-glass-sky-stream-bill/articles/missed-payments-sky-glass

MikeAlanR