https://helpforum.sky.com/t5/Account-Billing/Email/m-p/5182955#M278745 <P>Morning&nbsp;</P><P>&nbsp;</P><P>I had just received a email from Sky stating that from the 05/02 I will be charged £53.50 instead of £48 for broadband however I/husband pay already for the package of TV, broadband and phone so why am I being charged twice please?&nbsp;<BR /><BR /></P><P>kind regards&nbsp;</P><P>Kirsty&nbsp;</P> Tue, 06 Jan 2026 07:32:22 GMT KirstyLamloum 2026-01-06T07:32:22Z https://helpforum.sky.com/t5/Account-Billing/Email/m-p/5182955#M278745 <P>Morning&nbsp;</P><P>&nbsp;</P><P>I had just received a email from Sky stating that from the 05/02 I will be charged £53.50 instead of £48 for broadband however I/husband pay already for the package of TV, broadband and phone so why am I being charged twice please?&nbsp;<BR /><BR /></P><P>kind regards&nbsp;</P><P>Kirsty&nbsp;</P> Tue, 06 Jan 2026 07:32:22 GMT https://helpforum.sky.com/t5/Account-Billing/Email/m-p/5182955#M278745 KirstyLamloum 2026-01-06T07:32:22Z https://helpforum.sky.com/t5/Account-Billing/Email/m-p/5182959#M278747 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4580983">@KirstyLamloum</a>&nbsp;</P> <P>Firstly, are you positive the email really is from Sky, and not a scam? Does it address you by name?<BR /><BR /></P> <P>If it is genuine it's probably advising you that a discount is ending soon (5th February) in which case you'll need to contact Sky to negotiate a new discount.&nbsp;</P> Tue, 06 Jan 2026 07:39:35 GMT https://helpforum.sky.com/t5/Account-Billing/Email/m-p/5182959#M278747 Daniel0210 2026-01-06T07:39:35Z