topic Re: Mysky_2306 error in Account & Billing

Mysky_2306 error

edddddd — Mon, 05 Jan 2026 22:23:11 GMT

Error moving Disney to marketplace

Re: Mysky_2306 error

caesarome — Mon, 05 Jan 2026 22:43:47 GMT

Give this a try:

On your phone, open the MySky app, go to the Marketplace, update your card details, and save them. Then try activating on your TV again.

Re: Mysky_2306 error

henrycreel — Tue, 06 Jan 2026 08:53:53 GMT

An error occurred while attempting to move Disney to the Marketplace. The process did not complete as expected, and the item remains in its original location. This issue may be due to system restrictions, missing permissions, or a temporary platform error, and it requires further investigation to identify and resolve the underlying cause

Re: Mysky_2306 error

MightyQuinn — Tue, 06 Jan 2026 10:15:49 GMT

@henrycreel wrote:
An error occurred while attempting to move Disney to the Marketplace. The process did not complete as expected, and the item remains in its original location. This issue may be due to system restrictions, missing permissions, or a temporary platform error, and it requires further investigation to identify and resolve the underlying cause

Hi @henrycreel Are you @edddddd ? I'm afraid that nobody will investigate anything on the back of a public community forum post.