topic Re: Payment in Account & Billing

Payment

Sharonmacdonal — Sun, 04 Jan 2026 10:09:19 GMT

£100 credit to pay bill.

Sharonmacdonal — Sun, 04 Jan 2026 10:10:50 GMT

No answer. From sky

caesarome — Sun, 04 Jan 2026 10:13:41 GMT

Are you saying you have a £100 credit on your account and if so is this from an overpayment or because you have left Sky ?

MightyQuinn — Sun, 04 Jan 2026 11:06:33 GMT

@Sharonmacdonal wrote:
£100 credit to pay bill.

Hi @Sharonmacdonal Have you made an unneccessary manual payment, if so it will not stop the automatic collection, but go towards your February bill.