topic Re: Account in Account & Billing

Account

VanesaRicci — Sat, 03 Jan 2026 12:48:20 GMT

I want to cancel the account and remove my personal data and from the card because I made a mistake. Thanks

Mark39 — Sat, 03 Jan 2026 13:15:07 GMT

@VanesaRicci you've posted in a forum for Sky Yahoo Mail issues. You haven't emailed Sky. Give Sky a call.

caesarome — Sat, 03 Jan 2026 13:22:52 GMT

You need to contact Sky and give them 31 days notice to cancel it, so you can either call or use the messaging service to do this.

Select "No, I still need help" at the bottom of the page on the above link.

If you call then say nothing when asked any questions by the bot and remain on the line.