https://helpforum.sky.com/t5/Account-Billing/Account-suspended/m-p/5180683#M278504 Hi I've just been on my sky account it says I've paid the bill. Up at the top of the page it says account suspended can you tell me the reason for this. Sat, 03 Jan 2026 00:21:26 GMT jinty1234 2026-01-03T00:21:26Z https://helpforum.sky.com/t5/Account-Billing/Account-suspended/m-p/5180683#M278504 Hi I've just been on my sky account it says I've paid the bill. Up at the top of the page it says account suspended can you tell me the reason for this. Sat, 03 Jan 2026 00:21:26 GMT https://helpforum.sky.com/t5/Account-Billing/Account-suspended/m-p/5180683#M278504 jinty1234 2026-01-03T00:21:26Z https://helpforum.sky.com/t5/Account-Billing/Account-suspended/m-p/5180705#M278512 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3353447">@jinty1234</a>&nbsp;</P> <P>We are just customers here&nbsp;so are your services working&nbsp;?</P> <P>Does the message say suspended or restricted ?</P> <P>Do you use Sky Marketplace and if so is there an outstanding payment here ?</P> Sat, 03 Jan 2026 05:37:54 GMT https://helpforum.sky.com/t5/Account-Billing/Account-suspended/m-p/5180705#M278512 caesarome 2026-01-03T05:37:54Z