How to remove Sky Go extra from subscription?

Cecile1 — Fri, 02 Jan 2026 20:52:05 GMT

I have Sky Go Extra and pay £5 per month for a service I don't use. I have tried to unsubscribe (and mentioned it to Customer Service before) but have not found a way to do so so far. How can I remove that service? Thanks

Re: How to remove Sky Go extra from subscription?

caesarome — Fri, 02 Jan 2026 21:46:32 GMT

@Cecile1

Just to point out that if you remove Sky Go Extra you will no longer be able to use the app on a console or download content to the app as you will only be able to stream.

You need to contact Sky and give them 31 days notice to cancel it, so you can either call or use the messaging service to do this.

https://www.sky.com/help/articles/cancel-sky-tv

Select "No, I still need help" at the bottom of the page on the above link.

If you call then say nothing when asked any questions by the bot and remain on the line.

topic Re: How to remove Sky Go extra from subscription? in Account & Billing

How to remove Sky Go extra from subscription?

Re: How to remove Sky Go extra from subscription?