https://helpforum.sky.com/t5/Account-Billing/Payment-twice/m-p/5179834#M278381 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4577526">@Mohamedilem</a>&nbsp; You're not contacting Sky Customer servant posting here.</P> <P>&nbsp;</P> <P>No one from Sky will reply to your post.&nbsp; It's not clear from your post what has been terminated/dismissed?</P> <P>&nbsp;</P> <P>Did you apply for a phone or Glass TV on credit?&nbsp; Was this declined?</P> <P>&nbsp;</P> <P>If so it will be because you failed a credit check, apart from Sky confirming if this is the case they won't be able to tell you why it failed, so they won't be able to provide any explanation beyond this.</P> Fri, 02 Jan 2026 00:27:20 GMT GD1 2026-01-02T00:27:20Z https://helpforum.sky.com/t5/Account-Billing/Payment-twice/m-p/5179829#M278378 Dear Sir/Madam, I am writing to seek clarification regarding my termination. I would like to understand why I was dismissed twice, especially as this is now the second time this situation has happened to me. I am genuinely concerned and would appreciate a clear explanation of the reasons behind this decision, as well as any feedback related to my performance or conduct. Understanding this is important for me so I can avoid similar situations in the future. I look forward to your response. Kind regards, Mohamed Ibnel Moqaddam Thu, 01 Jan 2026 23:50:33 GMT https://helpforum.sky.com/t5/Account-Billing/Payment-twice/m-p/5179829#M278378 Mohamedilem 2026-01-01T23:50:33Z https://helpforum.sky.com/t5/Account-Billing/Payment-twice/m-p/5179834#M278381 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4577526">@Mohamedilem</a>&nbsp; You're not contacting Sky Customer servant posting here.</P> <P>&nbsp;</P> <P>No one from Sky will reply to your post.&nbsp; It's not clear from your post what has been terminated/dismissed?</P> <P>&nbsp;</P> <P>Did you apply for a phone or Glass TV on credit?&nbsp; Was this declined?</P> <P>&nbsp;</P> <P>If so it will be because you failed a credit check, apart from Sky confirming if this is the case they won't be able to tell you why it failed, so they won't be able to provide any explanation beyond this.</P> Fri, 02 Jan 2026 00:27:20 GMT https://helpforum.sky.com/t5/Account-Billing/Payment-twice/m-p/5179834#M278381 GD1 2026-01-02T00:27:20Z