topic Re: Contact sky in Account & Billing

Contact sky

hughie79 — Mon, 29 Dec 2025 14:13:19 GMT

I am trying to contact sky to cancel tv I have recently had surgery on gums and cat talk well at moment do they have an e mail I tried there online chat but the just give me phone number

Re: Contact sky

MightyQuinn — Mon, 29 Dec 2025 14:27:35 GMT

Hi @hughie79 Sky do not use email as a means of inbound communication. However you could raise a Complaint (fill in a form) on the grounds that you cannot communicate any other way.

Re: Contact sky

Daniel0210 — Mon, 29 Dec 2025 15:32:58 GMT

@hughie79
If there are health issues involved it may be worth registering with the Sky Accessibility Team who may be able to help now or in the future particularly if there’s an issue communicating. Once registered there are also different methods of communication other than phoning so have a look at these related links… ~

https://www.sky.com/help/accessibility-information

https://www.skyaccessibility.sky/

https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers

https://www.sky.com/help/articles/third-party-assistance