Retention offers for existing customers

Adam1981 — Sun, 28 Dec 2025 09:44:13 GMT

Can I get an offer to stay with sky after it increases in price

Re: Retention offers for existing customers

caesarome — Sun, 28 Dec 2025 09:51:55 GMT

@Adam1981

We can't say for sure via here as we are customers like you so you will have to call Sky to see what they offer you and any new discount offered will come with a new 24 month contract.

Re: Retention offers for existing customers

Daniel0210 — Sun, 28 Dec 2025 10:15:15 GMT

@Adam1981 wrote:

Can I get an offer to stay with sky after it increases in price

@Adam1981

I suppose technically it only increased in price due to your discounts expiring.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so don’t expect anything close to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that in 18/24 months time you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.

topic Re: Retention offers for existing customers in Account & Billing

Retention offers for existing customers

Re: Retention offers for existing customers

Re: Retention offers for existing customers