topic Re: Additional payment in Account & Billing

Additional payment

AM+D — Tue, 23 Dec 2025 16:10:11 GMT

I paid an additional £30 two weeks before a direct debit was due but the additional payment was not deducted for the monthly DD amount. Is this usual

Re: Additional payment

Daniel0210 — Tue, 23 Dec 2025 16:11:52 GMT

@AM+D

It seems you've made an unnecessary manual payment so check your future bills where you shoukd see that £30 there as a credit towards the next bill.

Re: Additional payment

MightyQuinn — Tue, 23 Dec 2025 16:14:01 GMT

Hi @AM+D Yes this is usual, it is recommended to not make manual payments unless requested to do so by Sky. Your additional payment should go towards the January payment.