https://helpforum.sky.com/t5/Account-Billing/Double-payment/m-p/5172712#M277606 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4569681">@Grace70</a>&nbsp;wrote:<BR /><P>I didn't realise that making manual payment would make it so that I was charged twice, it's now in my credit however I need the refund! What should I do, thank you!</P><HR /></BLOCKQUOTE><P>If you are now seeing a credit on your account you have 2 option, 1 is to phone Sky and request a refund ( which will take 3-5 working days to process) or alternatively keep the credit on your account and it will be used to pay your next bill.</P> Mon, 22 Dec 2025 09:08:42 GMT MarkGoldsmith 2025-12-22T09:08:42Z https://helpforum.sky.com/t5/Account-Billing/Double-payment/m-p/5172686#M277605 <P>I didn't realise that making manual payment would make it so that I was charged twice, it's now in my credit however I need the refund! What should I do, thank you!</P> Mon, 22 Dec 2025 08:44:40 GMT https://helpforum.sky.com/t5/Account-Billing/Double-payment/m-p/5172686#M277605 Grace70 2025-12-22T08:44:40Z https://helpforum.sky.com/t5/Account-Billing/Double-payment/m-p/5172712#M277606 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4569681">@Grace70</a>&nbsp;wrote:<BR /><P>I didn't realise that making manual payment would make it so that I was charged twice, it's now in my credit however I need the refund! What should I do, thank you!</P><HR /></BLOCKQUOTE><P>If you are now seeing a credit on your account you have 2 option, 1 is to phone Sky and request a refund ( which will take 3-5 working days to process) or alternatively keep the credit on your account and it will be used to pay your next bill.</P> Mon, 22 Dec 2025 09:08:42 GMT https://helpforum.sky.com/t5/Account-Billing/Double-payment/m-p/5172712#M277606 MarkGoldsmith 2025-12-22T09:08:42Z