topic Account History or Billing History in Account & Billing

Account History or Billing History

Jiggerypokery — Wed, 17 Dec 2025 11:54:20 GMT

Hi folks. Anyone know where to find or how to access account or billing history. I'm being billed for Sky Kids and I don't remember setting that up. Our kids are 30+ and have never lived with us here. Yo ho ho.

Re: Account History or Billing History

caesarome — Thu, 18 Dec 2025 09:42:35 GMT

@Jiggerypokery

You can see a years worth of previous bill via the MySky app or online here:

https://www.sky.com/bill/tv-broadband-talk/previous

Was this added if you made anu changes to your TV account in the past ?

Re: Account History or Billing History

Jiggerypokery — Fri, 19 Dec 2025 12:27:38 GMT

Since moving here I haven't made any changes so it's just appeared out of nowhere... 🤔 Thanks for your help with history 😁

Re: Account History or Billing History

caesarome — Fri, 19 Dec 2025 13:01:53 GMT

All you can do is to contact Sky and request that it is cancelled, 31 days notice will be required to do this:

There are a few ways to contact Sky about this including using a messaging service as you can see via the Contact Us button under Downgrade here:

https://www.sky.com/help/articles/change-your-package-2