https://helpforum.sky.com/t5/Account-Billing/Creating-a-new-account/m-p/5168671#M277193 When I tried to create a new My Sky account, using my son's name but my email address, the message kept saying "You already have an account". I do already gave an account for a different address but I wanted to create a new account for my son, who is at a different address. He does not look at his emails, which is why I entered my email address. How can I resolve this problem? Tue, 16 Dec 2025 14:26:54 GMT Nan+P 2025-12-16T14:26:54Z https://helpforum.sky.com/t5/Account-Billing/Creating-a-new-account/m-p/5168671#M277193 When I tried to create a new My Sky account, using my son's name but my email address, the message kept saying "You already have an account". I do already gave an account for a different address but I wanted to create a new account for my son, who is at a different address. He does not look at his emails, which is why I entered my email address. How can I resolve this problem? Tue, 16 Dec 2025 14:26:54 GMT https://helpforum.sky.com/t5/Account-Billing/Creating-a-new-account/m-p/5168671#M277193 Nan+P 2025-12-16T14:26:54Z https://helpforum.sky.com/t5/Account-Billing/Creating-a-new-account/m-p/5168674#M277195 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3556757">@Nan+P</a>&nbsp;wrote:<BR />How can I resolve this problem?<HR /></BLOCKQUOTE><P>You have to use a different email address.</P> Tue, 16 Dec 2025 14:31:16 GMT https://helpforum.sky.com/t5/Account-Billing/Creating-a-new-account/m-p/5168674#M277195 PandJ2020 2025-12-16T14:31:16Z