topic Re: Left sky in Account & Billing

Left sky

cuddly6354 — Mon, 15 Dec 2025 15:40:48 GMT

I changed over to BT a few months ago and sky new this was happening yet I'm still being asked to pay them for a service I no longer have they say I will have to pay a termination charge but this is not my proble

Re: Left sky

caesarome — Mon, 15 Dec 2025 15:59:34 GMT

@cuddly6354

Where you still within the minimum term of a contract when you changed to Bt ?

Re: Left sky

MarkGoldsmith — Mon, 15 Dec 2025 17:14:10 GMT

A termination charge is applied when you cancel whilst still in a minimum term contract.

Re: Left sky

PandJ2020 — Mon, 15 Dec 2025 17:49:09 GMT

@cuddly6354 wrote:
but this is not my problem

It very much is if you are trying to terminate your contract whilst subject to a minimum term.