topic Credit refund required in Account & Billing

Credit refund required

Cervelofox — Mon, 15 Dec 2025 13:50:32 GMT

I have a credit on my account due to automatic compensation, although I have raised a dispute re this as amount is much less than should be. But I would like this credit paid to my bank account irrespective of the dispute

Re: Credit refund required

Daniel0210 — Mon, 15 Dec 2025 13:52:09 GMT

@Cervelofox

You could call Sky and ask about refunding to your bank but auto compensation is usually credited to your Sky Broadband/Talk account and used for future payments so don't be surprised if Sky say no.