https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5167235#M277055 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1392136">@mikefromyork1984</a>&nbsp;</P> <P><SPAN>Refunds should only normally take about six weeks from the last day of connection but posts on here suggest it's taking longer.</SPAN></P> <P>&nbsp;</P> <P><SPAN>We used to escalate this to Sky on here via their Community Messaging Team but unfortunateky that process has been unavallable for some time and we don't know when it'll return.</SPAN></P> <P>&nbsp;</P> <P><SPAN>If you don't want to wait you will need to contact Sky and speak to an agent by other means; either by calling, or initially through Sky Assistant or via social media, Providing your payment method is still active they should then be able to refund it in 3-5 WORKING days.</SPAN></P> Sun, 14 Dec 2025 20:35:26 GMT Daniel0210 2025-12-14T20:35:26Z https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5167230#M277054 <P>Hi, I have recently left Sky but have a credit balance in my account. Please can somebody assist me in requesting this is refunded? Many thanks&nbsp;</P> Sun, 14 Dec 2025 20:31:48 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5167230#M277054 mikefromyork1984 2025-12-14T20:31:48Z https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5167235#M277055 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1392136">@mikefromyork1984</a>&nbsp;</P> <P><SPAN>Refunds should only normally take about six weeks from the last day of connection but posts on here suggest it's taking longer.</SPAN></P> <P>&nbsp;</P> <P><SPAN>We used to escalate this to Sky on here via their Community Messaging Team but unfortunateky that process has been unavallable for some time and we don't know when it'll return.</SPAN></P> <P>&nbsp;</P> <P><SPAN>If you don't want to wait you will need to contact Sky and speak to an agent by other means; either by calling, or initially through Sky Assistant or via social media, Providing your payment method is still active they should then be able to refund it in 3-5 WORKING days.</SPAN></P> Sun, 14 Dec 2025 20:35:26 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5167235#M277055 Daniel0210 2025-12-14T20:35:26Z