https://helpforum.sky.com/t5/Account-Billing/Ghost-bill/m-p/5167166#M277052 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3988554">@Emily1990</a>&nbsp;</P> <P>This is something we see people post on here from time to time so the only way to get around it would be by calling&nbsp;Sky to both report this&nbsp;to them and to ask them to place the order&nbsp;for you.</P> Sun, 14 Dec 2025 19:22:14 GMT caesarome 2025-12-14T19:22:14Z https://helpforum.sky.com/t5/Account-Billing/Ghost-bill/m-p/5167089#M277047 <P>I'm trying to upgrade to Sky Glass. Websites states I have an outstanding bill, so unable to upgrade. All bills up to date. Is this a common issue?</P> Sun, 14 Dec 2025 17:39:42 GMT https://helpforum.sky.com/t5/Account-Billing/Ghost-bill/m-p/5167089#M277047 Emily1990 2025-12-14T17:39:42Z https://helpforum.sky.com/t5/Account-Billing/Ghost-bill/m-p/5167166#M277052 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3988554">@Emily1990</a>&nbsp;</P> <P>This is something we see people post on here from time to time so the only way to get around it would be by calling&nbsp;Sky to both report this&nbsp;to them and to ask them to place the order&nbsp;for you.</P> Sun, 14 Dec 2025 19:22:14 GMT https://helpforum.sky.com/t5/Account-Billing/Ghost-bill/m-p/5167166#M277052 caesarome 2025-12-14T19:22:14Z