topic Stremaing services are restricted in Account & Billing

Stremaing services are restricted

slm26 — Fri, 12 Dec 2025 19:40:48 GMT

I've had an email saying I've to pay £17.43 to be unrestricted and to avoid further action but I dont get paid until the night of the 15th. What can I do to avoid further action?

Its also says that If you do not reactivate, you will need to return the Sky equipment we own. It doesn't tell me the date which it needs to be paid by so what am I supposed to do?

Re: Stremaing services are restricted

caesarome — Fri, 12 Dec 2025 19:49:08 GMT

@slm26

You will have to pay the bill on Monday when you can as nothing should happen prior to that as Sky would usually only cancel the account completely if a bill has been paid for 56 days or more so you shouldn't have any issues if you do pay it after the weekend. You will also have to reset your payment method when paying the payment.