topic Re: Sky Vip in Account & Billing

Sky Vip

Lockey44 — Thu, 04 Dec 2025 20:59:10 GMT

I have been a Sky Vip for at least 5 Years but the My Sky App now tells me I can't joon Sky VIP right now!

Re: Sky Vip

caesarome — Thu, 04 Dec 2025 21:35:26 GMT

Have there been any changes to your account recently like a home address move or perhaps changing from Sky Q to Glass or Stream ?

Re: Sky Vip

Lockey44 — Thu, 04 Dec 2025 21:46:27 GMT

Yes but I still have mobile tv and broadband..

Re: Sky Vip

caesarome — Thu, 04 Dec 2025 21:49:26 GMT

@Lockey44

So what change was it, you moved from Sky Q to Sky stream is this what happened ?

Re: Sky Vip

Lockey44 — Wed, 10 Dec 2025 13:31:49 GMT

I have now contacted Sky and they have resolved the issue which was created because I have two seperate accounts with them following changes to my packages in March this year.