topic Re: Vue cinema codes still not working in Account & Billing

Vue cinema codes still not working

A_ford — Sun, 07 Dec 2025 15:35:18 GMT

I've seen a few posts ref this and replies saying it's been fixed but clearly not

Re: Vue cinema codes still not working

Daniel0210 — Sun, 07 Dec 2025 15:43:12 GMT

@A_ford

The image was rejected as it included your unique voucher code. Feel free to resubmit it with that blocked out.

Re: Vue cinema codes still not working

A_ford — Sun, 07 Dec 2025 16:23:54 GMT

IMG_3097.jpeg

Re: Vue cinema codes still not working

caesarome — Sun, 07 Dec 2025 16:28:30 GMT

What day are you selecting as you can not use the codes for tickets on a Friday or Saturday.

Re: Vue cinema codes still not working

A_ford — Sun, 07 Dec 2025 16:32:45 GMT

Wednesday.

Re: Vue cinema codes still not working

caesarome — Sun, 07 Dec 2025 16:58:05 GMT

Have you tried contacting Vue about this to see what they say, if you get nowhere with them you could try emailing Sky ticketing team on this address - support @ skyticketit.com (no spaces)

Re: Vue cinema codes still not working

peter-marlow+1966 — Sun, 07 Dec 2025 17:28:19 GMT

My code work ok this week

Re: Vue cinema codes still not working

TimmyBGood — Sun, 07 Dec 2025 18:06:51 GMT

@caesarome wrote:

you can not use the codes for tickets on a Friday or Saturday.

And also excluded are:

Event Cinema Screenings (which include live, encore and recorded
screenings of Anime, Comedy, Dance (including ballet), Events, Family Animation, Film Festivals,
Foreign Language Films, Innovation (such as lectures/talks), Knowledge (such as documentaries),
Limited Releases, Music, Opera, Re-Releases, Special Previews, Sport, Theatre and TV); Premieres;
Special Events; Our Screen; Movie Marathons (multiple films for one price);

@A_ford

Re: Vue cinema codes still not working

A_ford — Sun, 07 Dec 2025 19:16:12 GMT

Might be that, trying to book for Kill Bill so might be classed as 2 events

Re: Vue cinema codes still not working

TechMaverick — Sun, 15 Feb 2026 17:10:35 GMT

This is an issue Sky are aware of from today - they are working to fix it!