Want to discuss contract

Eike+Mobile — Sat, 06 Dec 2025 16:38:40 GMT

Bill has now doubled and want to cancel product as been offered better deals by both Siro and Virgin Media

Re: Want to discuss contract

GD1 — Sat, 06 Dec 2025 16:44:47 GMT

@Eike+Mobile To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you successfully cancel you should receive an acknowledgment email from Sky.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. It’s important that you obtain proof of posting and keep it safe and indefinitely.

If you’re moving to another ISP you could use the One Touch Switching system which is explained in this link
https://www.uswitch.com/broadband/guides/one-touch-switch/

If you are cancelling Broadband/Talk altogether you need to contact Sky and give the required notice of 14 days. Remember that if you are still in a discounted 18/24 months deal Sky could impose cancellation charges.

Return packaging for any equipment Sky expect back will be sent out to you near the end of any notice period. Remember to keep any proof of posting indefinitely.

Re: Want to discuss contract

Daniel0210 — Sat, 06 Dec 2025 16:59:35 GMT

@Eike+Mobile wrote:

Bill has now doubled

@Eike+Mobile

That's almost certainly down to discounts ending. Have you contacted Sky to try to negotiate a new discount which will require a new 24 month deal.

The deals you've see with other providers are for new customers and obviously you aren't a new Sky customer.

topic Want to discuss contract in Account & Billing

Want to discuss contract

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Re: Want to discuss contract