topic Re: Bill Query in Account & Billing

Bill Query

BillHeaney — Fri, 05 Dec 2025 15:20:00 GMT

Why am I being billed for Sky Q Multiscreen Pack? I only have one TV in my house.

Re: Bill Query

Daniel0210 — Fri, 05 Dec 2025 15:35:51 GMT

@BillHeaney

Do you use it for Sky Go?

Re: Bill Query

MightyQuinn — Fri, 05 Dec 2025 16:01:37 GMT

Hi @BillHeaney Is/was it bundled in with other discounts to get a cheaper deal? Note, it is Multiscreen (not Multiroom which implies other TVs).

Re: Bill Query

caesarome — Fri, 05 Dec 2025 16:05:42 GMT

@BillHeaney

Multiscreen is required if use Sky Go to watch back your recordings so if you do not do this then you can contact Sky and give them 31 days notice to cancel it.