topic Re: E-Vouchet in Account & Billing

E-Vouchet

Janny5 — Fri, 05 Dec 2025 12:08:02 GMT

How do I access the evochers showing in my bill section on My Sky app?

Re: E-Vouchet

caesarome — Fri, 05 Dec 2025 13:20:34 GMT

@Janny5

What e-vouchers are these ?

Re: E-Vouchet

Janny5 — Fri, 05 Dec 2025 13:44:40 GMT

They are from the customer support team after we had issues with Sky. They sent an email to say the vouchers were in My Sky app, they are not showing in the VIP area but are showing in the bill area. You cannot click on them in the billing area.

Re: E-Vouchet

caesarome — Fri, 05 Dec 2025 13:49:07 GMT

@Janny5

Do they show and can you access them via here instead:

https://www.sky.com/bill/tv-broadband-talk

If not you will have to speak to them again about this.

Re: E-Vouchet

Janny5 — Fri, 05 Dec 2025 13:54:08 GMT

Sadly no 😢 thank you for your help though 😁