topic Re: Scam offering 30% off in Account & Billing

Scam offering 30% off

fred70 — Thu, 04 Dec 2025 17:01:59 GMT

I was called by someone saying they were from SKY, offering 30% off my bill, as a loyal member. I checked the phone number online and it was registered to Gamma Telecom Holdings Ltd., which sounded perhaps legitimate, but I was suspicious, so hung up and called SKY's fraud department. They said there was no 30% discount attached to my account. Has anyone else experienced a similar Scam?

Re: Scam offering 30% off

GD1 — Thu, 04 Dec 2025 18:23:40 GMT

@fred70 Any calls offering massive discounts on Sky are scams, they want you to give them personal details so they can access your account and order mobile devices.

Re: Scam offering 30% off

PandJ2020 — Thu, 04 Dec 2025 18:24:04 GMT

Yes, well known scam. I have great fun with these incoming calls...

Re: Scam offering 30% off

Daniel0210 — Thu, 04 Dec 2025 18:29:00 GMT

@fred70

Hopefully you didn't give them any personal information.

They try to obtain sufficient information to be able to order expensive mobile devices under your name which Sky innocently deliver.

The scammers would then recontact you (again claiming to be Sky) saying they ve made a mistake and to send it to a (non Sky) address. If you did that they then have the device and you have the bill.

They are very cunning. They may send packaging to post the item (to them) or even send a'courier' to collect it.

See this link

https://www.sky.com/help/articles/account-takeover

With any calls from 'Sky' (especially unexpected calls) if the caller asks for your previously agreed telephone password to confirm you're the account holder (which I would expect a genuine Sky agent to do) initially give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it'll likely be a scam call.

Re: Scam offering 30% off

fred70 — Thu, 04 Dec 2025 19:03:44 GMT

Thanks everyone. Glad to say I didn't pass on much info and gave a false email address, so phew. They ARE clever. I checked the phone number they called me from and it was a legitimate-looking company in the telecomms business, listed on Companies House!