topic Re: Refund in Account & Billing

Refund

Anon24 — Thu, 04 Dec 2025 10:46:39 GMT

I have been charged for a Sky product or service I no longer have and I want a refund back to the account the charges were taken from

Re: Refund

Annie+UK — Thu, 04 Dec 2025 10:48:52 GMT

This forum is primarily customer-to-customer help, you're not talking to Sky support

Re: Refund

Daniel0210 — Thu, 04 Dec 2025 10:49:05 GMT

@Anon24 wrote:

I have been charged for a Sky product or service I no longer have

@Anon24
You aren’t contacting Sky here. This is a customer ▶️ customer discussion forum where we try to help other customers.

What service?

How did you cancel?

Did you receive an email from Sky acknowledging the cancellation?

Re: Refund

Anon24 — Thu, 04 Dec 2025 10:53:38 GMT

I am a former customer I am using this forum as all other services are not available to me. Your system isn't working. I have been charged for a product I don't have without notification or a bill. You cannot just take money out of someone's account without notification. I want a refund back to the account the charges were taken from.

Re: Refund

Daniel0210 — Thu, 04 Dec 2025 10:55:04 GMT

@Anon24

You haven't read either of the replies fully. We are customers on here.

Re: Refund

MightyQuinn — Thu, 04 Dec 2025 10:58:27 GMT

@Anon24 wrote:
Your system isn't working. I have been charged for a product I don't have without notification or a bill. You cannot just take money out of someone's account without notification. I want a refund back to the account the charges were taken from.

Hi @Anon24 Your language appears to look as though you are communicating with Sky. You are not. Please see Welcome below for information about this community.