https://helpforum.sky.com/t5/Account-Billing/Still-being-charged-for-returned-phone/m-p/5157316#M275930 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4506482">@Watts320</a>&nbsp;</P> <P>If the following months bill doesn't show a credit for the £12 anhd still shows you are going to be billed for it you might need to speak to them about this.</P> Tue, 02 Dec 2025 20:20:58 GMT caesarome 2025-12-02T20:20:58Z https://helpforum.sky.com/t5/Account-Billing/Still-being-charged-for-returned-phone/m-p/5157271#M275918 <P>So i ordered the iPhone 17 pro, paid £12 upfront and i didnt like the phone so i rang up, requested to send it back and while on the phone i got the S25 instead.</P><P>&nbsp;</P><P>I got an email 2 weeks ago to say they have the iPhone back.. But my bill is still showing the iPhone 17 pro monthly charge. Will this get sorted automatically or do i need to call and tell them.</P> Tue, 02 Dec 2025 19:37:24 GMT https://helpforum.sky.com/t5/Account-Billing/Still-being-charged-for-returned-phone/m-p/5157271#M275918 Watts320 2025-12-02T19:37:24Z https://helpforum.sky.com/t5/Account-Billing/Still-being-charged-for-returned-phone/m-p/5157316#M275930 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4506482">@Watts320</a>&nbsp;</P> <P>If the following months bill doesn't show a credit for the £12 anhd still shows you are going to be billed for it you might need to speak to them about this.</P> Tue, 02 Dec 2025 20:20:58 GMT https://helpforum.sky.com/t5/Account-Billing/Still-being-charged-for-returned-phone/m-p/5157316#M275930 caesarome 2025-12-02T20:20:58Z