https://helpforum.sky.com/t5/Account-Billing/Account-locked/m-p/5156897#M275860 <P>Hi all..</P><P>My account was locked for months and couldn't sign in with my email.&nbsp;</P><P>Luckily I had added another email before the issue occurred but was unable to make changes or manage the account.</P><P>After reading other reviews about people having to call back repeatedly and were lucky enough to get the right person who could fix the issue. I tried this but was unable to get someone who could help and was always frustrated.</P><P>I filled out an online form to delete my sky ID and provided the correct username. The sky team deleted and unlinked my email ect..</P><P>I was able to register again with the email and now everything was sorted. No more locked account issue and have full control to manage account and make changes..</P><P>All's good...</P> Tue, 02 Dec 2025 12:55:36 GMT Paul_281 2025-12-02T12:55:36Z https://helpforum.sky.com/t5/Account-Billing/Account-locked/m-p/5156897#M275860 <P>Hi all..</P><P>My account was locked for months and couldn't sign in with my email.&nbsp;</P><P>Luckily I had added another email before the issue occurred but was unable to make changes or manage the account.</P><P>After reading other reviews about people having to call back repeatedly and were lucky enough to get the right person who could fix the issue. I tried this but was unable to get someone who could help and was always frustrated.</P><P>I filled out an online form to delete my sky ID and provided the correct username. The sky team deleted and unlinked my email ect..</P><P>I was able to register again with the email and now everything was sorted. No more locked account issue and have full control to manage account and make changes..</P><P>All's good...</P> Tue, 02 Dec 2025 12:55:36 GMT https://helpforum.sky.com/t5/Account-Billing/Account-locked/m-p/5156897#M275860 Paul_281 2025-12-02T12:55:36Z