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    <title>topic Re: Sky calls in Account &amp; Billing</title>
    <link>https://helpforum.sky.com/t5/Account-Billing/Sky-calls/m-p/5156233#M275784</link>
    <description>&lt;P&gt;&lt;a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4551695"&gt;@LindaBowry&lt;/a&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;If it is scammers they try to obtain sufficient information to be able to order expensive mobile devices under your name which Sky innocently deliver.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;The scammers would then recontact you (again claiming to be Sky) saying they've made a mistake and to send it to a (non Sky) address. If you did that they then have the device and you have the bill.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;They are very cunning. They may send packaging to post the item (to them) or even send a&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;'courier' to collect it.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;&lt;BR /&gt;See this link&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;&lt;A href="https://www.sky.com/help/articles/account-takeover" target="_blank"&gt;https://www.sky.com/help/articles/account-takeover&lt;/A&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;With any calls from 'Sky' (especially unexpected calls) if the caller asks for your previously agreed telephone password to confirm you're the account holder (which I would expect a genuine Sky agent to do) initially give an INCORRECT one on purpose.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;If the caller doesn't challenge it then you know it'll likely be a scam call.&lt;/SPAN&gt;&lt;/P&gt;</description>
    <pubDate>Mon, 01 Dec 2025 17:41:27 GMT</pubDate>
    <dc:creator>Daniel0210</dc:creator>
    <dc:date>2025-12-01T17:41:27Z</dc:date>
    <item>
      <title>Sky calls</title>
      <link>https://helpforum.sky.com/t5/Account-Billing/Sky-calls/m-p/5156216#M275783</link>
      <description>&lt;P&gt;I keep reciving calls from saying they are Sky and asking me questions, but its not a Sky number&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 01 Dec 2025 17:22:05 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Account-Billing/Sky-calls/m-p/5156216#M275783</guid>
      <dc:creator>LindaBowry</dc:creator>
      <dc:date>2025-12-01T17:22:05Z</dc:date>
    </item>
    <item>
      <title>Re: Sky calls</title>
      <link>https://helpforum.sky.com/t5/Account-Billing/Sky-calls/m-p/5156233#M275784</link>
      <description>&lt;P&gt;&lt;a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4551695"&gt;@LindaBowry&lt;/a&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;If it is scammers they try to obtain sufficient information to be able to order expensive mobile devices under your name which Sky innocently deliver.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;The scammers would then recontact you (again claiming to be Sky) saying they've made a mistake and to send it to a (non Sky) address. If you did that they then have the device and you have the bill.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;They are very cunning. They may send packaging to post the item (to them) or even send a&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;'courier' to collect it.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;&lt;BR /&gt;See this link&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;&lt;A href="https://www.sky.com/help/articles/account-takeover" target="_blank"&gt;https://www.sky.com/help/articles/account-takeover&lt;/A&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;With any calls from 'Sky' (especially unexpected calls) if the caller asks for your previously agreed telephone password to confirm you're the account holder (which I would expect a genuine Sky agent to do) initially give an INCORRECT one on purpose.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;If the caller doesn't challenge it then you know it'll likely be a scam call.&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 01 Dec 2025 17:41:27 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Account-Billing/Sky-calls/m-p/5156233#M275784</guid>
      <dc:creator>Daniel0210</dc:creator>
      <dc:date>2025-12-01T17:41:27Z</dc:date>
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