https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5156025#M275766 A refund was sent to me on the 19th november. After 2 calls now to yoursekves bith promising this payment into my bank i still have nothing. Please inform as to what is happening with this payment. Thankyou. Kaye canham Mon, 01 Dec 2025 13:47:17 GMT Meg06 2025-12-01T13:47:17Z https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5156025#M275766 A refund was sent to me on the 19th november. After 2 calls now to yoursekves bith promising this payment into my bank i still have nothing. Please inform as to what is happening with this payment. Thankyou. Kaye canham Mon, 01 Dec 2025 13:47:17 GMT https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5156025#M275766 Meg06 2025-12-01T13:47:17Z https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5156030#M275767 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3707619">@Meg06</a>&nbsp;</P> <P>Sorry but we are customers here who help each other so are you saying that Sky has issued the refund or that you are waiting for it.</P> <P>&nbsp;</P> <P>Do you see a credit on your account so your Sky bill ?</P> Mon, 01 Dec 2025 13:49:59 GMT https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5156030#M275767 caesarome 2025-12-01T13:49:59Z