topic Re: Is this a scam or is this real? in Account & Billing

Is this a scam or is this real?

micha94 — Wed, 13 Jul 2022 18:52:57 GMT

i wonder if someone can help. I am unsure if this is a scam email or if this real? Normally I would be able to tell with normal tropes of how they address you, but they have addressed me by my name.

I'm just slightly sceptical regarding the email address and also when I search online, I can't find any information linking these two companies together. Has anyone had the same issue? Or is anyone a sky employee that can confirm or deny this? Don't want to be clicking anything when I could be getting hacked.

Re: Is this a scam or is this real?

caesarome — Wed, 13 Jul 2022 19:08:12 GMT

I would say that this is a legit email, ipsos is as it says in the emali a marketing company and as for that email address it could be that it has been setup especially for this survey seeing as it has SkyTV in the address.

Re: Is this a scam or is this real?

jayach — Wed, 13 Jul 2022 23:23:40 GMT

I agree, it definitely sounds genuine. As it is just a screen grab, it is not possible to check where the links are trying to take you. If you have ever agreed to accept such marketing emails then it will be genuine.

Re: Is this a scam or is this real?

BosleyGirl — Mon, 22 Aug 2022 12:14:45 GMT

Did you ever find out if this was a scam or legitimate, as I have received the same email today?

Re: Is this a scam or is this real?

User5604 — Fri, 26 Aug 2022 17:39:31 GMT

I've received the same email and come here to see if it is genuine

Re: Is this a scam or is this real?

Mark39 — Fri, 26 Aug 2022 18:53:29 GMT

I agree with the previous answers that it looks genuine, providing the email is addressed to you by name. But we're not from Sky, and if you're in any doubt, don't respond to it.

Re: Is this a scam or is this real?

lucyparry — Fri, 26 Aug 2022 20:40:38 GMT

Also got this email today. Anyone find out if it was legit?

Re: Is this a scam or is this real?

BWfc123 — Sat, 27 Aug 2022 10:29:31 GMT

Hi, searched this myself last night after I got a similar email. Decided to take the gamble and click the link. Can confirm i'm now watching a pre air pilot episode as part of a survey so the email appears to be legit. And as it is a survey they don't ask you for any emails or passwords or specific personal information just things like age and gender

Re: Is this a scam or is this real?

Littlemince — Fri, 23 May 2025 19:38:15 GMT

I got this tonight . Came here for a genuine answer and seems I have it . Thank you everyone

Re: Is this a scam or is this real?

WED1 — Thu, 27 Nov 2025 17:14:10 GMT

Great question, 3 years late ive had the same email but dont see a rwply from Sky themselves! Not really helpful. Think you only get risk takers doing the survey.

Re: Is this a scam or is this real?

Mark39 — Thu, 27 Nov 2025 17:20:07 GMT

@WED1 wrote:

Great question, 3 years late ive had the same email but dont see a rwply from Sky themselves! Not really helpful. Think you only get risk takers doing the survey.

We're a customer Community. Sky rarely reply to posts here. You could, of course, contact them direct.