topic Re: Message at top of screen in Account & Billing

Message at top of screen

Dowsey77 — Mon, 10 Nov 2025 14:11:15 GMT

I keep getting a message saying "You will soon lose your Sky channels. To keep viewing go to sky.com/myaccount". My account is up-to-date, I have a Direct Debit setup etc... I spoke to Sky a while back who said to just ignore it, but it keeps coming back.

Re: Message at top of screen

Dowsey77 — Mon, 10 Nov 2025 14:46:01 GMT

I also get "To continue viewing please call Sky on [removed]"

Moderator Actions: Removed phone number

Re: Message at top of screen

Crabb1 — Thu, 27 Nov 2025 13:56:52 GMT

Has this been sorted for you as wee get the same all the time

Re: Message at top of screen

Dowsey77 — Thu, 27 Nov 2025 18:45:55 GMT

Nope, not sorted. Sky just say ignore it, but its really annoying.

Re: Message at top of screen

AndrueCope — Tue, 20 Jan 2026 18:28:50 GMT

I'm now getting a message flashing at the top of the screen telling me that I need to upgrade to view recordings. It's very brief but concerning.