topic Credit refund in Account & Billing

Credit refund

Optimus1 — Wed, 26 Nov 2025 21:36:46 GMT

I am still waiting for my refund disconnected from sky on 3rd October

Re: Credit refund

PandJ2020 — Wed, 26 Nov 2025 21:59:41 GMT

@Optimus1 wrote:
I am still waiting for my refund disconnected from sky on 3rd October

You'll realistically need to call Sky to request it.

Re: Credit refund

caesarome — Wed, 26 Nov 2025 22:00:20 GMT

@Optimus1

Although we are customers here we could usually help you via here by escalating your post to Sky about this but this is not available at present so you will have to contact them yourself so the number might be visible at the end of the help flow:

You can also contact Sky via social media:

https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295