topic Re: Payment in Account & Billing

Payment

LegallyBlonde — Wed, 26 Nov 2025 10:52:20 GMT

Hi I received a payment and I don't know what it is for

Re: Payment

Daniel0210 — Wed, 26 Nov 2025 10:57:29 GMT

Nor do we. We are customers and this is a customer ➡️ customer discussion forum where we try to help other Sky customers. I’m afraid you aren’t communicating with Sky by posting on here.

We obviously cant see your bills to be able to guess what it's for. Have you recently cancelled a Sky subscription?

Re: Payment

caesarome — Wed, 26 Nov 2025 12:15:06 GMT

@LegallyBlonde wrote:

Hi I received a payment and I don't know what it is for

@LegallyBlonde

Do you mean a refund to your account, if so have you left Sky ?