https://helpforum.sky.com/t5/Account-Billing/Unable-to-insert-email-address/m-p/5151140#M275169 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4545725">@Cheg23</a>&nbsp;</P> <P>If the same happens if you use another web browser then the only way to get you order placed will be calling Sky.</P> Tue, 25 Nov 2025 13:10:01 GMT caesarome 2025-11-25T13:10:01Z https://helpforum.sky.com/t5/Account-Billing/Unable-to-insert-email-address/m-p/5151130#M275168 <P>Trying to purchase glass but when I get to the account screen it requires my email address but there is a flashing grey box that won't let you type</P> Tue, 25 Nov 2025 12:53:18 GMT https://helpforum.sky.com/t5/Account-Billing/Unable-to-insert-email-address/m-p/5151130#M275168 Cheg23 2025-11-25T12:53:18Z https://helpforum.sky.com/t5/Account-Billing/Unable-to-insert-email-address/m-p/5151140#M275169 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4545725">@Cheg23</a>&nbsp;</P> <P>If the same happens if you use another web browser then the only way to get you order placed will be calling Sky.</P> Tue, 25 Nov 2025 13:10:01 GMT https://helpforum.sky.com/t5/Account-Billing/Unable-to-insert-email-address/m-p/5151140#M275169 caesarome 2025-11-25T13:10:01Z https://helpforum.sky.com/t5/Account-Billing/Unable-to-insert-email-address/m-p/5151192#M275187 <P>I was using MySky app used the website instead. Success! Thank you for your advice</P> Tue, 25 Nov 2025 14:01:57 GMT https://helpforum.sky.com/t5/Account-Billing/Unable-to-insert-email-address/m-p/5151192#M275187 Cheg23 2025-11-25T14:01:57Z