topic Re: refund in Account & Billing

refund

AndzelikaKomsa — Mon, 24 Nov 2025 11:29:46 GMT

Payed upfront 58 eurod did not sign the contact online and did not recive a refund?

Re: refund

Daniel0210 — Mon, 24 Nov 2025 11:30:58 GMT

@AndzelikaKomsa

Was this for a mobile / tablet?

Re: refund

AndzelikaKomsa — Mon, 24 Nov 2025 11:31:35 GMT

for a mobile.

Re: refund

Daniel0210 — Mon, 24 Nov 2025 11:32:55 GMT

@AndzelikaKomsa
Any upfront payment you’ve made should be refunded after about 14 days but recent posts suggest it’s taking a bit longer in which case you’ll need to contact Sky Ireland to chase it up.

Re: refund

AndzelikaKomsa — Mon, 24 Nov 2025 11:34:13 GMT

Thank you Daniel. Do you know if I can apply the payment to a new order? or I will have to pay again

Re: refund

Daniel0210 — Mon, 24 Nov 2025 11:36:07 GMT

@AndzelikaKomsa

I believe you'd have to,pay again as it woukd be another contract. And, you'd be credit checked again.