topic Re: Bank details won’t load in Account & Billing

Bank details won’t load

Jo327 — Sun, 23 Nov 2025 20:51:19 GMT

Hello I am trying to pay my Sky mobile. I put my details in and it won't load any further pages to continue my payment so I am unable to pay my bill

Re: Bank details won’t load

Daniel0210 — Sun, 23 Nov 2025 20:56:45 GMT

@Jo327

Why are you making what appears to be an unnecessary manual payment? You should have a direct debit or continuous card payment method set up as per the T's and C's you agreed to,

Re: Bank details won’t load

caesarome — Sun, 23 Nov 2025 22:02:53 GMT

@Jo327

When you placed your order you would have provided payment details so Sky will take the funds from you automatically so you do not and should not need to make manual payments.