topic Re: RIP off in Account & Billing

Unfair

Roger+fuller — Mon, 24 Nov 2025 10:41:00 GMT

Amazing how you can go to your sky app and ADD anything you wish.......

it's a shame SLY tv don't offer the same facilities to remove packages......

[Removed]

Moderator notes: Removed rude remark

Re: RIP off

caesarome — Sat, 22 Nov 2025 20:34:17 GMT

@Roger+fuller

You might be able to do this online here:
https://www.sky.com/mysky/tv/tv-packs

Re: RIP off

PandJ2020 — Sat, 22 Nov 2025 20:48:26 GMT

It's annoying but not sure it's a 'rip off'.

Re: RIP off

TimmyBGood — Sun, 23 Nov 2025 11:14:01 GMT

@Roger+fuller wrote:

it's a shame SLY tv don't offer the same facilities to remove packages......

That's typical across business which offer online sign-up, which is why it's being addressed through the Digital Markets Competition and Consumer Act (passed in 2024 but not yet implemented by the Competition & Markets Authority)

(4) In relation to a subscription contract entered into online, arrangements under subsection (1) must—

(a) enable a consumer to bring the contract to an end online, and

(b) ensure that instructions for doing so are displayed online in a place or places that a consumer seeking to end the contract is likely to find them.

https://www.legislation.gov.uk/ukpga/2024/13/section/260