topic Re: Refund in Account & Billing

Refund

KN86 — Wed, 19 Nov 2025 21:02:42 GMT

Hi, I was told I would be getting a refund on the 10th November and it would take 3-5 days. I'm still waiting and I can't get through to you.

Re: Refund

PandJ2020 — Wed, 19 Nov 2025 21:04:38 GMT

@KN86 wrote:
I can't get through to you.

This is a customer led help forum. We can't refund you...

Re: Refund

KN86 — Wed, 19 Nov 2025 21:17:16 GMT

SKY...... I was seeing if anyone else had an issue!!!!! Smart a** comments DONT HELP!!!! How about that!!!!

Re: Refund

PandJ2020 — Wed, 19 Nov 2025 21:19:22 GMT

Nevertheless it's the answer. You will have to persevere in calling Sky.

Re: Refund

KN86 — Wed, 19 Nov 2025 21:20:27 GMT

Don't give up your day job

Re: Refund

MarkGoldsmith — Wed, 19 Nov 2025 21:23:49 GMT

@KN86 wrote:
SKY...... I was seeing if anyone else had an issue!!!!! Smart a** comments DONT HELP!!!! How about that!!!!

Except that isn't what you said in your first post. If you were seeing if anyone else had this issue then you would have referred to y as Sky and not you, and you likely would have actually asked the question " has anyone else had this issue and how did you get it resolved?".

Although had you asked that question then the answer would still be to either call Sky again or try to reach out via the Sky Help Team on social media via a PM.