https://helpforum.sky.com/t5/Account-Billing/Did-no-good/m-p/5144923#M274531 <P>Even though money had gone from my bank for a free trial</P><P>&nbsp;. Sky insisted I hasnt been charged. I even sent proof, they just closed my complaint&nbsp;</P> Tue, 18 Nov 2025 16:20:25 GMT babs61 2025-11-18T16:20:25Z https://helpforum.sky.com/t5/Account-Billing/Did-no-good/m-p/5144923#M274531 <P>Even though money had gone from my bank for a free trial</P><P>&nbsp;. Sky insisted I hasnt been charged. I even sent proof, they just closed my complaint&nbsp;</P> Tue, 18 Nov 2025 16:20:25 GMT https://helpforum.sky.com/t5/Account-Billing/Did-no-good/m-p/5144923#M274531 babs61 2025-11-18T16:20:25Z https://helpforum.sky.com/t5/Account-Billing/Did-no-good/m-p/5145382#M274532 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4491174">@babs61</a>&nbsp;</P> <P>Did you give the required notice to cancel this trial which is 31 days for any TV package. As we are billed in advance you would have been billed for the following month but if you have now successfully cancelled the trial you should see a credit on your account for the payment that was taken of which you can call Skybyo refund it back to you.</P> Wed, 19 Nov 2025 10:03:24 GMT https://helpforum.sky.com/t5/Account-Billing/Did-no-good/m-p/5145382#M274532 caesarome 2025-11-19T10:03:24Z