topic Re: Bill changed in Account & Billing

Bill changed

Shan34 — Fri, 14 Nov 2025 21:38:57 GMT

Hi, i usually pay £24 for my sky broadband, but this month it is now £30.20? Ive looked at my bill and its charged me for now super fast (8 days). What is this?

Re: Bill changed

caesarome — Fri, 14 Nov 2025 21:42:52 GMT

@Shan34

Have you changed your broadband package within the last 4 - 6 weeks ?

Re: Bill changed

Shan34 — Mon, 17 Nov 2025 15:03:51 GMT

Hi, no I haven't, so very confused as the price has gone up

Re: Bill changed

GD1 — Mon, 17 Nov 2025 15:11:17 GMT

@Shan34 Has a discount ended?

Re: Bill changed

Shan34 — Tue, 18 Nov 2025 22:58:12 GMT

No, discount hasn't ended as it shows on my bill, shows the same thing twice, strange to me.

Re: Bill changed

PandJ2020 — Tue, 18 Nov 2025 23:10:11 GMT

@Shan34 wrote:
No, discount hasn't ended as it shows on my bill, shows the same thing twice, strange to me.

Almost certainly an expiring discount - a period of discounted and undiscounted.

What do future bills show?