https://helpforum.sky.com/t5/Account-Billing/No-permission/m-p/5144092#M274367 I cancelled my non working TV subscription with sky, now they are saying they didn't complete the cancellation? How bad is the customer service with sky. I'm am gobsmacked. This just gives them the opportunity to charge for something I had never used ? Mon, 17 Nov 2025 18:25:22 GMT Jen1233 2025-11-17T18:25:22Z https://helpforum.sky.com/t5/Account-Billing/No-permission/m-p/5144092#M274367 I cancelled my non working TV subscription with sky, now they are saying they didn't complete the cancellation? How bad is the customer service with sky. I'm am gobsmacked. This just gives them the opportunity to charge for something I had never used ? Mon, 17 Nov 2025 18:25:22 GMT https://helpforum.sky.com/t5/Account-Billing/No-permission/m-p/5144092#M274367 Jen1233 2025-11-17T18:25:22Z https://helpforum.sky.com/t5/Account-Billing/No-permission/m-p/5144126#M274371 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4507636">@Jen1233</a>&nbsp; &nbsp;If you have confirmation of cancellation (email), I would raise a formal&nbsp;<A href="https://www.sky.com/help/articles/how-to-make-a-complaint" target="_blank">Complaint</A>.</P> Mon, 17 Nov 2025 19:00:30 GMT https://helpforum.sky.com/t5/Account-Billing/No-permission/m-p/5144126#M274371 MightyQuinn 2025-11-17T19:00:30Z