https://helpforum.sky.com/t5/Account-Billing/Start-new-order/m-p/5142966#M274228 Hi ive missed my orders as couldnt find credit agreement however i have found it now and would like to process it but i am waiting for my 20 pound refund as cannot afford to pay it again as ive been buyinvg my daughters xmas presents . Can u look on ur system to see wat has happend to it as want to re stat my package Sun, 16 Nov 2025 13:56:43 GMT Linzi32 2025-11-16T13:56:43Z https://helpforum.sky.com/t5/Account-Billing/Start-new-order/m-p/5142966#M274228 Hi ive missed my orders as couldnt find credit agreement however i have found it now and would like to process it but i am waiting for my 20 pound refund as cannot afford to pay it again as ive been buyinvg my daughters xmas presents . Can u look on ur system to see wat has happend to it as want to re stat my package Sun, 16 Nov 2025 13:56:43 GMT https://helpforum.sky.com/t5/Account-Billing/Start-new-order/m-p/5142966#M274228 Linzi32 2025-11-16T13:56:43Z https://helpforum.sky.com/t5/Account-Billing/Start-new-order/m-p/5142969#M274230 I want to reorder my package just waiting for 20 pound refund that has been done to start it again Sun, 16 Nov 2025 14:01:09 GMT https://helpforum.sky.com/t5/Account-Billing/Start-new-order/m-p/5142969#M274230 Linzi32 2025-11-16T14:01:09Z https://helpforum.sky.com/t5/Account-Billing/Start-new-order/m-p/5142970#M274231 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4536725">@Linzi32</a>&nbsp;</P> <P>How long ago was it you placed this order because if the order is still active all you should need to do is to sign the credit agreement. If it has been a while then you will have to call Sky to ask them about the refund as this should be automatically refunded to you with 2-3 weeks.</P> Sun, 16 Nov 2025 14:02:17 GMT https://helpforum.sky.com/t5/Account-Billing/Start-new-order/m-p/5142970#M274231 caesarome 2025-11-16T14:02:17Z